Privacy Policy

1. Information We Collect

We may collect the following types of information:

• Contact Information: Name, email address, phone number, and mailing/service address
• Booking Information: Service dates, cleaning preferences, and property details
• Payment Information: Billing details processed through our third-party payment provider (we do not store full credit card numbers)
• Website Usage Data: IP address, browser type, and pages visited, collected automatically through cookies or analytics tools

2. How We Use Your Information

We use the information we collect to:

• Schedule and provide cleaning services
• Process payments and send invoices or receipts
• Communicate with you about appointments, service updates, or promotions (only if you opt in)
• Improve our website and services
• Comply with legal obligations

3. We Do Not Sell Your Information

We do not sell, rent, or trade your personal information to third parties for marketing or any other purposes. Your information is used solely to provide and improve our services to you.

4. Sharing Your Information

We may share your information only in the following limited circumstances:

• Service Providers: With trusted third parties who help us operate our business (e.g., payment processors, scheduling software, or email providers), who are contractually obligated to protect your data
• Legal Requirements: If required by law, subpoena, or to protect our legal rights
• Business Transfers: In the event of a merger, sale, or transfer of business assets, your information may be transferred as part of that transaction

5. Data Security

We take reasonable measures to protect your personal information from unauthorized access, loss, or misuse. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Cookies

Our website may use cookies to improve your browsing experience and understand how visitors use our Site. You can disable cookies through your browser settings, though this may affect some features of the Site.

7. Your Choices

You may:

• Opt out of promotional emails at any time by clicking "unsubscribe" in any email
• Request access to, correction of, or deletion of your personal information by contacting us (see Section 9)

8. Children's Privacy

Our services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children.

9. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us at:

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.